Privacy Policy
Effective Date: 05/06/2025
At A & Q Professional Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when visiting our website or using our services.
1. What Type of Information Do We Collect?
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Physical address (for service delivery)
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Any other information you provide through contact forms, quote requests, or communication with us
We may also collect non-personal information, such as:
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Browser type
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Device information
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IP address
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Website usage data (via cookies and analytics tools)
2. How Do We Collect Information?
We collect information in the following ways:
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When you fill out forms on our website (e.g., contact, quote request)
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When you communicate with us via phone, email, or messaging
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Through cookies and similar tracking technologies when you browse our site
3. Why Do We Collect Such Personal Information?
We collect personal information for the following purposes:
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To respond to inquiries and provide quotes
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To schedule and deliver our contractor services
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To improve our customer service
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To send updates, promotional messages, or newsletters (only if you opt-in)
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To comply with legal obligations
4. How Do We Store, Use, Share, and Disclose Our Site Visitors' Personal Information?
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Personal information is stored securely using industry-standard measures to protect against unauthorized access.
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We use your information to provide and improve our services, and to communicate with you as needed.
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We do not sell or rent your personal data to third parties.
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We may share your information with trusted service providers who help us operate our website or conduct our business, provided they agree to keep this information confidential.
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We may disclose your information if required by law or to protect our legal rights.
5. How Do We Communicate with Your Site Visitors?
We may contact you via:
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Email
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Phone calls
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Text messages (if consent is provided)
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Mail
Communication may be for the purpose of providing services, responding to inquiries, sending updates, or marketing (with consent).
6. How Do We Use Cookies and Other Tracking Tools?
Our website uses cookies and similar technologies to:
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Improve your browsing experience
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Analyze website traffic and usage patterns
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Understand visitor preferences and optimize website functionality
You can control cookie preferences through your browser settings. Blocking cookies may impact your experience on our site.
7. How Can Our Site Visitors Withdraw Their Consent?
If you no longer wish us to collect or use your personal information, you may:
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Contact us directly at info@aqproservices.com
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Unsubscribe from our marketing emails using the link provided
8. Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. We encourage you to review this page periodically.
9. SMS Privacy Policy
COMMUNICATION VIA SMS AND MOBILE MESSAGING
By providing your mobile phone number to A & Q Professional Services Inc ("Business Name"), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with A & Q Professional Services Inc. Standard message and data rates may apply. Please contact your mobile carrier for details.
OPTING OUT
You may opt out of receiving SMS messages from A & Q Professional Services Inc, at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.
USE AND PROTECTION OF MOBILE INFORMATION
Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. A & Q Professional Services Inc will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
CONSENT AND ACCEPTABLE USE
Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.
SMS Acceptable Use Policy
Acceptable Use Policy
This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by A & Q Professional Services Inc. (“Business Name,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.
Consent Requirements
Obtaining Consent:
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:
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A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
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Disclosure of the type and frequency of messages.
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A link to this AUP and our Privacy Policy.
You must retain a record of consent, such as a timestamp or signed agreement.
Sample Opt-In Language
“By checking this box, you consent to receive text messages from A & Q Professional Services Inc, regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”
Revocation of Consent (Opt-Out)
Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.
Identification
All outbound messages must clearly identify A & Q Professional Services Inc, as the sender, unless they are part of an ongoing conversation initiated by the recipient.
Message Content Restrictions
You may not use our Services to send or facilitate content that includes:
Unsolicited or Spam Messages
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Advertising or promotional messages without explicit user consent
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Purchased phone lists or shared third-party consents
Illegal or Restricted Content
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Child exploitation material
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Hate speech or incitement to violence
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High-risk financial services (e.g., payday loans, crypto schemes)
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Debt relief or credit repair services
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Cannabis, CBD, or other controlled substances
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Prescription drugs without a license
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Gambling or betting content
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"Make-money-fast" or deceptive income claims
SHAFT Content
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Sexually explicit material
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Hate-based content
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Alcohol promotions
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Firearms and ammunition sales
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Tobacco or vaping products
Fraudulent or Malicious Content
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Phishing or impersonation
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Malware, spyware, or viruses
Evasion and Abuse
You may not:
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Use URL shorteners from shared public domains (e.g., Bit.ly)
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Misspell keywords or evade detection filters intentionally
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Send similar messages from multiple numbers (“snowshoeing”)
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Alter headers or spoof sender identity
Frequency and Reconfirmation
If you send recurring messages, you must:
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Inform users of the frequency
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Include regular reminders about opt-out options
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Reconfirm consent periodically as required by law
Enforcement
Violations of this Policy may result in:
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Warning or temporary suspension
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Termination of access to messaging services
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Reporting to telecommunications carriers and regulatory bodies
We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.
Privacy and Data Usage
We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.
SMS Terms & Conditions
These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by A & Q Professional Services Inc, (“Business Name,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.
Brand Name
A & Q Professional Services Inc
Types of Messages You May Receive
By opting in, you may receive:
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Appointment reminders
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Account notifications
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Product or service updates
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Customer support communications
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Promotional and marketing messages (only if consented to)
Message Frequency
Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.
Message and Data Rates
Standard message and data rates may apply. Please contact your carrier for details.
Opt-Out Instructions
Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Customer Support
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Text HELP for assistance
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Email: Listed in the footer of this site
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Call: Phone number listed in the footer of this site
Privacy & Data Use
Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.
Changes to Terms
These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.
10. Questions and Our Contact Information
If you have any questions about this Privacy Policy or want to access, correct, amend, or delete any personal information we have about you, please contact us:
A & Q Professional Services
Email: info@aqproservices.com
Phone: (908) 652 - 6650
Address: 12 Maple Ave, Building A Pine Brook, NJ 07058
